Scar Advice

General Advice & Signposting

We can provide general advice and signposting by telephone or email to people with scars.  Please feel free to get in touch by telephone or using our secure form.

We are always very happy to hear from everyone – but we are not able to provide:

  • Specific advice on individual cases.
  • Advice on specific creams and products.
  • Advice on acne scars or non-scarring skin conditions (e.g. eczema or vitiligo).
  • Access to, or funding for, surgery or scar treatments.
  • Access to medical tattooing for scar camouflage.

Please note that we are very limited in the advice we can provide to people living outside the UK.

Please contact Ezinna (our Charity Services Manager) with any queries.

We receive a number of enquiries about laser treatment for scars. Please find some information below.

Laser Treatment

Burn scars have a number of features that can be helped with laser treatment. The redness from broken vessels can be reduced, the pigmentation can be improved and in some cases scars that are generally red can be helped with the use of a Dye Laser and some IPL (Intense Pulse Light) systems. New innovations in CO2 laser treatments have meant that the actual structure and feel of the scars can be improved. For the first time moderate tight scarring can be improved without resorting to surgery.

Laser treatment of burn scars should not be considered in isolation. Effective treatment of established scarring requires a multimode approach adding in silicone sheeting, pressure garments and in some cases injection of medication into thick scarring. In some patients the most appropriate first line of treatment will be surgical revision. This may not be your first choice, but if undertaken can result in a better long-term outcome.

If you want to take this further then advice is best sought from a team with access to all the appropriate forms of scar therapy.

Although most scars can be improved with a combination of the above treatments, you must always remember that it is unlikely that the scar will ever disappear.

Please contact Ezinna (our Charity Services Manager) with any queries.