Making a referral

Information for burns clinicians, case managers, solicitors and other potential referrers.

The Katie Piper Foundation Rehabilitation Centre is the only adult intensive, residential burns and scar rehabilitation facility in the UK.

We support survivors with severe burns and scars, many of whom have complex needs and require highly specialist support. Survivors stay with us for up to a month at a time and work with our multi-disciplinary team on specialist physiotherapy, scar management, fitness training, psychotherapy.

Alongside this service we offer Rehabilitation At Home, that enables survivors to take part while in their own home with video calls, phone calls and bespoke video content. This is a vital service for those who have responsibilities at home which they can’t leave for a fixed period of time.

At the Rehabilitation Centre: physiotherapist using LPG Endermologie equipment with survivor

Our Aims

We work alongside the NHS, the survivor and their family to ensure a smooth transition into our rehabilitation services, whether it is into the Centre or into our Rehabilitation at Home program. Our primary aim is to ensure all progress is sustainable and that survivors have the confidence to continue with their rehabilitation goals independently. We help survivors to identify how they want their lives to progress and support them in achieving this, whether it’s getting back to work, socialising again or going out of the house independently.  

Our Approach

We take a goals focused approach to burns and scar rehabilitation. Each survivor works with our multidisciplinary team to develop a tailor-made plan that identifies both their individual aims and how to achieve them.

The improvement survivors can make is truly life changing and we use recognised outcome measures to track progress and ensure that we are achieving the optimum impact for each individual.

Survivors who have been through our residential rehabilitation reported a 32% improvement in health.

If you are a burns clinician, Case Manager, legal professional who wishes to refer someone to our service or wants to have a conversation about a specific case, please contact our Head of Charity Services Johanne on 07496 827266, Monday – Friday, 9am – 5pm.

View more rehabilitation information, including:

Our patient and suitability criteria
Our referral pathway
Patient process

Find out more

Read our survivor stories

Survivor Stories